Welcome & Leader Board Celebration 

8:30 - 8:40 a.m. PT

The Art & Impact of Better Questions: Creating Clarity in High-Stakes Conversations 

8:40 - 9:30 a.m. PT

Great leaders know the right question can change everything. In this interactive session, you’ll learn how to use questioning to cut through ambiguity, uncover hidden assumptions, and build psychological safety—even in tense or high-pressure moments. Grounded in BPM’s leadership principles and tactical frameworks, you’ll practice crafting questions that invite openness, foster alignment, and shift conversations from confrontation to collaboration. Through real-world examples, feedback structures, and hands-on exercises, you’ll leave ready to use questions as a precision tool for influence, trust, and results.

By the end, leaders will: 

• Choose the right question type — Distinguish between confrontational, procedural, conceptual, and logistical questions, and match the style to the moment.
• Use the 5A Framework — Apply “Audience, Aim, Accuracy, Awareness, Adjust” to design clear, intentional questions that meet audience needs and avoid misinterpretation.
• Balance intent and impact — Recognize when a question could feel like a challenge and reframe it to invite dialogue.
• Drive performance through feedback — Ask targeted questions that highlight strengths, uncover root causes, and guide improvement without triggering defensiveness.
• Foster psychological safety — Frame questions that encourage candor, collaboration, and close the “0-to-100” feedback gap.

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Creating Accountability with Confidence 

9:30 - 10:20 a.m. PT

Why do some colleagues always hold themselves accountable while others struggle to follow through consistently? We will discuss what leaders can do to help their colleagues create a culture of accountability for their own benefit, as well as for the benefit of those around them.

By the end, leaders will:

• What the best leaders do to encourage execution and accountability
• How consistency in accountability impacts the work experience
• Specific strategies to create a culture of consistent accountability

Close & Leadership Mission 

10:20 - 10:30 a.m. PT 

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By the end, leaders will:  

• Practice how to manage effectively within BPM's apprenticeship culture: setting expectations, delivering feedback, and fostering accountability

Keynote Speaker: The Savage Leader – People Leadership That Delivers Clarity and Results 

9:40 - 10:30 a.m. PT

Darren Reinke will close the LevelUP Leadership Summit with a powerful reminder: people management isn’t just a role—it’s a key differentiator in today’s fast-paced world. 

Building on the summit’s core competencies—setting expectations, giving feedback, creating accountability, and developing others—Darren introduces a practical leadership operating system rooted in authenticity, purpose, humanity, and grit. 

Through real stories, actionable tools, and a final call to action, he’ll inspire leaders to show up with clarity and resilience in the moments that matter most.

By the end, leaders will: 

• Understand why people management is a key differentiator in today’s fast-paced workplace
• Revisit the four core leadership competencies: setting expectations, giving feedback, creating accountability, and developing others
• Learn a practical leadership operating system rooted in authenticity, purpose, humanity, and grit
• Discover how to lead with greater clarity, connection, and resilience—especially during challenges
• Create a personal leadership mission to guide growth and elevate impact

Close & Next Steps 

10:30 - 11 a.m. PT

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Kickoff & Welcome 

8:30 - 8:45 a.m. PT

Keynote Speaker: Scaling Leadership Building Organizational Capability and Capacity to Create Outcomes that Matter Most 

8:45 - 9:45 a.m. PT

By the end, leaders will: 

• Recognize the key competencies of great leadership and the common tendencies that can undermine it.
• Evaluate their own leadership against top-performing leaders and identify one “unlocking move” to enhance effectiveness.
• Self-assess their leadership strengths and growth areas to elevate both individual and collective performance.
• Increase self-awareness of their impact on others, and learn to solicit and interpret feedback to meet the needs and expectations of those they lead.
• Differentiate between reactive and creative mindsets, and identify which they primarily operate from.
• Select two priority focus areas to strengthen their leadership effectiveness.

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Say It So They Can See It: Setting Clear Expectations

9:50 - 10:25 a.m. PT

By the end, leaders will: 

• Recognize how vague expectations lead to wasted effort and frustration.
• Understand their primary role in creating clarity.
• Learn two tools to make expectations explicit.
• Commit to moving one expectation from implicit to explicit this week.

Close & Leadership Mission 

10:25 - 10:30 a.m. PT

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